AIWA Privacy Policy

Introduction

At AIWA by M-AI LABS, LLC, we deeply respect your privacy and are committed to safeguarding any information we collect from you or about you. This Privacy Policy outlines our practices regarding the Personal Information we gather when you use our services. This policy does not cover content processed on behalf of our business offerings, such as API services. Such data usage is dictated by our customer agreements.

For insights on how we gather and use training data for our AI models, please refer to our help center article.

1. Personal Information Collection

We gather Personal Information relating to you in the following ways:

Directly Provided Information:

  • If you create an account or communicate with us, we collect:
    • Account Details: This includes your name, contact details, account credentials, payment information, and transaction records.
    • User Data: We gather information you input, upload, or feedback provided to our services.
    • Communication Data: When you reach out to us, we collect your contact details and the content of your messages.
    • Social Media Data: Our presence on platforms like Instagram, Facebook, Twitter, etc., allows us to collect data you willingly share with us there.

Automatically Collected Information:

  • As you use our services, we automatically collect:
    • Log Data: This includes details like IP address, browser type, interaction timestamps, and more.
    • Usage Data: We track your interactions, accessed features, time zones, device type, and more.
    • Device Information: This encompasses device name, OS, device identifiers, and the browser in use.
    • Cookies: These help us operate and refine our services. You can learn more about cookies at All About Cookies.
    • Analytics: To enhance user experience, we may use analytics tools that employ cookies.

2. Utilizing Personal Information

We use the collected Personal Information to:

  • Offer, maintain, and analyze our services.
  • Enhance our services and conduct research.
  • Communicate with users.
  • Develop new services.
  • Ensure the security of our services and prevent misuse.
  • Comply with legal requirements.

We may aggregate or de-identify data to analyze our service's effectiveness. Occasionally, we might share aggregated insights with third parties or make it publicly available.

3. Disclosing Personal Information

We might share your Personal Information with third parties under certain circumstances:

  • Vendors and Service Providers: These help us operate our services.
  • Business Transactions: In cases of mergers, acquisitions, etc.
  • Legal Requirements: To comply with laws or protect our rights.

4. Your Rights

Depending on your location, you may have rights concerning your Personal Information:

  • Access, delete, or update your data.
  • Transfer your data to third parties.
  • Restrict our processing of your data.
  • Withdraw your consent.
  • Lodge a complaint with your local authority.

To exercise these rights, please contact hi@aiwa.fun.

5. U.S. State Disclosures

We don't "sell" or "share" your Personal Information for advertising. We also don't process sensitive Personal Information for inferences about a consumer. To exercise your rights as per local laws, contact us at hi@aiwa.fun.

6. Children

AIWA isn't for children under 13. We don't knowingly collect their data. If you're between 13 and 18, you need parental or guardian consent to use AIWA.

7. Links to Other Websites

AIWA might contain links to third-party sites. Their privacy practices are governed by their respective policies.

8. Security and Retention

We use industry-standard measures to protect your data. We retain your data as long as necessary to provide our services or for legitimate business purposes.

9. International Users

Your data might be stored and processed in the U.S. and other jurisdictions. Users from the EEA, UK, or Switzerland can refer to our detailed clauses on data transfers, data controllers, and protection officers.

10. Privacy Policy Updates

We might update this policy occasionally. Significant changes will be highlighted on this page.

11. Reach Out to Us

For questions or concerns, please contact us at hi@aiwa.fun.